Privacy policy

 

1. Introduction

This Privacy Policy describes how Tala Alamuddin (referred to as "we" or "the Site") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information".

Device Information

● Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
● Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
● Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
● Disclosure for a business purpose: shared with our processor Shopify.

Order Information

● Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
● Purpose of collection: to provide products or services to you, process your payment information, arrange for shipping, and provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services as per your preferences.
● Source of collection: collected from you.
● Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

● Examples of Personal Information collected: name, customer information, order details, and any information disclosed during the service.
● Purpose of collection: to provide customer support.
● Source of collection: collected from you.
● Disclosure for a business purpose: Third-party vendors as identified at the time of service.

3. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

● We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
● We may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

5. Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more information and to opt out of targeted advertising, see the "Behavioural Advertising" section in our full Privacy Policy.

6. Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

7. Contact Information

For inquiries regarding our privacy practices or to exercise your rights under this Privacy Policy, please contact us at:

Tala Alamuddin
Email: irock@totallytala.com
Address: 41 Rebecca Road, Singapore 266713

8. Changes

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

Last updated: 10 August, 2024

If you have concerns about our response to your complaint, you have the right to lodge your complaint with the Personal Data Protection Commission of Singapore: PDPC Singapore.